Welcome To Care 4 Community
Documents relevant to this policy and procedure include:
- Privacy and Confidentiality Policy and Procedure
- Internal Review and External Audit Schedule
- Key Register
- Access to Information Request Form.
Care 4 Community can occasionally adjust this policies and procedures to enhance the efficiency of its operation. Typically speaking, this entire policy should be checked every year in conjunction with participants who use the service, their families, caregivers and workers.
Policy Review
Care 4 Community may make changes to this policy and procedures from time to time to improve the effectiveness of its operation. Generally, this entire policy will be reviewed in consultation with people using the service, their families and carers and workers every year.All service planning, delivery and evaluation activities will include workers, participants and other stakeholders and their feedback. All activities related to service planning, delivery, and evaluation will include workers, participants, and other stakeholders, and their feedback.
By signing this document, I acknowledge that I have read and understood the Records and Information Management Policy and Procedure. I need to comply with this policy and procedure, and that Care 4 Community can change or update the policy at any time.
1.4 FAIRNESS, PREJUDICE AND WORKPLACE HARASSMENT POLICY AND PROCEDURE
Care 4 Community utilises the Fairness, Prejudice and Workplace Harassment policy and procedure to promote the health, safety and wellbeing of all persons related or within Care 4 Community. Any workers within Care 4 Community are required to operate in accordance with all set-out protocols to ensure fairness and equality is continuously provided.
The aim of this policy and procedure is to provide Care 4 Community with the appropriate guidelines to ensure all workers are treated with respect, dignity and have equal opportunity regardless of other circumstances or presentations.
Prejudice | preconceived opinion that is not based on reason or actual experience. |
Sexual Discrimination | When someone is treated less favourably than a person of the opposite sex would be treated in the same or similar circumstances. |
Ethnic Discrimination | Discrimination based upon a person’s immigration status, ancestry or cultural or country of origin and a person’s ethnicity. |
Disability Discrimination | When you are treated less well or put at a disadvantage for the reason that relates to your disability. |
Age Discrimination | Age discrimination in employment occurs when an employee or prospective employee is subject to unfair or different treatment in respect of his or her employment on the ground of age. |
Fairness/equity | Impartial and just treatment or behaviour without favouritism or discrimination. |
Sexual Harassment | Behaviour characterised by the making of unwelcome and inappropriate sexual remarks or physical advances in a workplace or other professional or social situation. |
Workplace Harassment | Workplace harassment is the belittling or threatening behaviour directed at an individual worker or a group of workers. |
It ensures policies are put in place for efficient resolution of any matters. If Care 4 Community does not hire workers or volunteers, this area is relevant and important to the whole corporation. In this case, comparisons to workers often extend to administrators.
This extends to all workers and meets relevant laws and regulations and standards.
Definition
Policy
Utilising various policy and procedures, such as Human Resources, Workers Code of Conduct and Feedback, Compliments and Complaints, Care 4 Community must ensure that all workers are contributing to a safe, positive and equitable environment. Care 4 Community will make any relevant changes in order to provide a positive work environment. Care 4 Community will continue to develop and maintain policies and systems in place to support equal opportunities for all workers and continued development of services applicable to workers for needs such as counselling and special needs. The Care 4 Community is an equal opportunity provider, which means they must ensure they are abiding by state and federal laws surrounding equal opportunity.
Care 4 Community must ensure that they are regularly monitoring and adapting their systems to meet the standards of the Equal Employment Opportunity (EEO). These can be but are not limited to workplace and education advancements, wages, end of employment policies, evaluation policies and complaint policies.
1.6 PRIVACY AND CONFIDENTIALITY POLICY AND PROCEDURE
This policy and procedure has been structured to communicate to workers correct and appropriate means for the security of confidential information, and the benefit of the company. This policy and procedure extend to all Care 4 Community‘s workers, and failure to abide by this will result in strict disciplinary action. This Policy and Procedure also relates to the Records and Information Management Policy and Procedure; therefore, for further information, reference the Policy and Procedure where required. Furthermore, it incorporates and utilises the policies and procedures outlined in Care 4 Community‘s General Privacy Policy and Procedure.This extends to all workers and meets relevant laws and regulations and standards.
Definitions
Health Information | Data related to a person’s medical history, including symptoms, diagnoses, procedures, and outcomes. |
Confidentiality | The state of keeping or being kept secret or private, professionals should not share personal details about someone with others, unless that person has said they can, or it is absolutely necessary. |
Personal Information | Any information relating to an individual. |
Sensitive Information | Data that must be protected from unauthorized access to safeguard the privacy or security of an individual or organisation. |
Privacy | The state of something being free from public attention. |
Policy
Care 4 Community supports the privacy and confidentiality of their workers and participants through the utilisation of the Records and Information Management Policy and Procedure. Care 4 Community is required to maintain the protection of workers and participants privacy continuously. Every person has the right to decide whom to share personal information. Workers remain responsible for the privacy and security provided to the participants and fellow workers. Before any information is gathered, Care 4 Community must ensure that the information will is used correctly and appropriately.
The procedures of privacy and confidentiality communicate with the lifecycle of data as follows:
Create a collection of all forms of participant details and any other relevant information as well as service agreements to ensure they have given both verbal and written consent.
Store all information securely as per the Records and Information Management Policy and Procedure and limit access.
Use the information to update when applicable, disclose the information to staff members and report if necessary.
Archive the documents securely once the participant has exited the service as per the Records and Information Management policy and procedure and limit access.
Once the archive period is complete, dispose of documents securely as per the Records and Information Management policy and procedure.
Procedures
The CEO/Director is committed to ensuring that Care 4 Community follows the 1988 (Cth) Privacy Act standards, as well as any other relevant government and territory laws and specifications.Which can include but is not limitedIt is the responsibility of all Care 4 Community‘s workers to read and comply with the state and federal legislation concerning privacy and confidentiality, including this policy and procedure. This includes:
- Collection/Creation
- Process
- Storage
- Utilisation
- Disclosure
Care 4 Community is required to give workers appropriate training regarding their knowledge of systems in place for the confidentiality of company data; this will be done through performance reviews. If it is found that a worker does not encompass correct knowledge, extra training may be given to ensure consistency throughout Care 4 Community, with conjunction with the Human Resources Policy and Procedure. The Care 4 Community Privacy Statement must be in the Care 4 Community Participant Handbook.
Personal Information
Care 4 Community is required to provide workers with consent forms for personal information, which will be considered respectfully, and no information will be used without consent. Personal information includes but is not limited to:
Photographs.
Films.
Recordings.
Participant Information Collection and Consent
Care 4 Community will only require confidential information to determine potential participants suitability for a service and to monitor the services provided. A participant is entitled to supply, access, update and use any personal information if necessary to ensure correct information is in the system, they may refuse to disclose some information and have the right to revoke their consent to disclose personal information.
